Matt's background is in comparative philosophy and the history of ideas, studied independently rather
than institutionally: Greek, Vedic and modern European thought. It is an unusual background for a
search firm and it is the reason the work looks the way it does.
Philosophy is training in structure. You are handed an unfamiliar system, you work out the principles
it actually runs on, and you test whether they hold. That is the same operation as walking into an
industry you have never worked in and finding the questions its customers are really asking. It is
also, more or less, what a search engine does when it decides whether a page deserves to be an
answer.
The proof is a client list with no theme running through it. Mattress and furniture retail. Shipping
containers. Foundation repair. Car financing. Massage therapy. Esoteric publishing. Electronic
music. Matt had no prior experience in most of them before the work started, and what carried
across was not a playbook.
This is the part most agencies have backwards. They build one process and run every client through
it, which is why their work all looks the same and why so much of it fails quietly. The method here
is not a template waiting for a new logo. It takes its shape from the business in front of it, so
the plan for a container dealer and the plan for a sleep retailer share almost nothing on paper,
even though the same discipline produced both. It also does not sit still. What the engines reward
changes, the client changes, and the work is expected to keep moving with them.
The second half of that training is composition. Proportion, colour relationship, rhythm and motion
are the working variables of design, and a career that ran through sound before it ran through
search meant learning them as one subject rather than four. It is why Formative Digital builds the
site as well as the strategy, and why the two are not treated as separate purchases. The page you
are reading is built on that system.
Matt Griffin, Formative Digital: "Every industry thinks it is a special case.
None of them are, at the level that matters. Underneath the vocabulary there is a customer with
a question and a business that has not answered it in a form a machine can read. Once you can
see that shape, the category stops being the hard part. Learning the vocabulary takes a
fortnight. Learning to see the shape took considerably longer."